Infrared Sauna Warranty
Every sauna is tested before it leaves the factory and it is guaranteed for one year. If the unit should fail to operate correctly within one year from the date of purchase, call our customer service line listed below (8:30am to 5:30pm, EST). We will at our discretion either repair or replace the unit. It will have to be returned to us freight prepaid and we will return the repaired or replaced unit to you freight prepaid. The company’s sole obligation is to repair or replace the unit.
This warranty is void if the unit has been tampered with, altered, misused, damaged, abused or used with the wrong power source. Light bulbs are not covered by this warranty. The warranty is for homeowner use only and does not cover units used in commercial situations.
Infrared refers to electromagnetic waves whose wavelengths lie between visible light and microwave. Depending on its wavelength, infrared can be further divided into close-range, mid-range, and distant-range. The distant-range infrared has the longest wavelength and highest efficiency among the three.
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